Ridiculous @VirginAustralia. No Segway boards as luggage? Too late to tell us at airport.Kids and I offloaded. Goodbye Virgin. Never again.
— Russell Crowe (@russellcrowe) December 29, 2015
According to Virgin Australia, "Lithium battery operated small recreational vehicles such as self balancing boards, hoverboards, aero wheels are not permitted as checked-in or carry-on baggage on Virgin Australia aircraft."
@russellcrowe Hi Russell, due to safety concerns over the lithium ion batteries in hoverboards, these have been banned on all major... 1/3
— Virgin Australia (@VirginAustralia) December 29, 2015
"...Australian airlines and many around the world. We're sorry you were not aware of this prior to check-in today. We... 2/3""...hope to see you on board again soon. 3/3"
...9 minutes later...
@VirginAustralia why did you not inform me when I booked my ticket? Where is your duty of responsibility in this?
— Russell Crowe (@russellcrowe) December 29, 2015
...12 minutes later...
.@VirginAustralia I'm awaiting your reply, where is your duty of responsibility in this? Why not tell me when I am booking my ticket?
— Russell Crowe (@russellcrowe) December 29, 2015
...more than an hour later...
@russellcrowe Hi Russell, this information is outlined in the Dangerous Goods section in the booking confirmation and check in... 1/4
— Virgin Australia (@VirginAustralia) December 29, 2015
"...reminder emails you will have received. We have also communicated this on Facebook and Twitter, as well as... 2/4""...through the media. We understand your frustration, however please appreciate that safety is our number one... 3/4"
"...priority. 4/4"
Australian actor and stand up comedian Joel Creasey advised the Segway gladiator to let it go.
.@joelcreasey@VirginAustralia I'm a father Joel, with two kids at an airport , trying to start our holiday.
— Russell Crowe (@russellcrowe) December 29, 2015
Source 1 + 2 + 3